Question 1

What is RiskNote?

Accepted Answer

RiskNote is a risk management software that uses AI to help you identify, assess, and mitigate business risks. Create risk assessments, get AI-generated risk suggestions, visualise risks on a 5x5 matrix, and export professional PDF reports — all from one risk management platform.

Question 2

How does the AI work?

Accepted Answer

When you create a risk note and click 'Analyse Risks', our AI analyses your context — including your industry, organisation size, and goals — to generate 5 relevant risks with likelihood and consequence scoring. The AI is a decision-support tool; you review, modify, and approve all suggestions.

Question 3

Is there a free plan?

Accepted Answer

Yes. The Free plan lets you view shared risk notes, receive and complete delegated tasks, and access your My Tasks overview. It's designed for team members who receive shared risk notes from colleagues. To create your own risk notes and run AI analysis, you need a Starter plan or higher.

Question 4

What happens when my trial ends?

Accepted Answer

After your 7-day trial, you're moved to the Free plan. Your existing risk notes remain accessible in read-only mode — your data is never deleted. Upgrade to a paid plan anytime to resume creating and editing.

Question 5

Where is my data hosted?

Accepted Answer

All data is hosted in Stockholm, Sweden on Elastx infrastructure (ISO 27001-certified). We are fully GDPR compliant. We do not use your data to train AI models.

Question 6

Can I share risk notes with others?

Accepted Answer

Pro plan users can share each risk note with 1 person. Business plan users can share with unlimited people. Shared users can view and edit risks (Editor role) or view only (Viewer role, Business plan). Free and Starter users can receive and participate in shared risk notes.

Question 7

What languages are supported?

Accepted Answer

RiskNote is available in 11 languages: English, Swedish, Norwegian, Finnish, Danish, German, French, Spanish, Portuguese, Arabic, and Chinese. The AI generates risk suggestions in your selected language.

Question 8

Can I export my data?

Accepted Answer

Yes. You can export risk assessments as PDF reports or CSV files. JSON export is available on request. Your data belongs to you.

Question 9

What is the right of withdrawal?

Accepted Answer

EU/EEA consumers have a 14-day right of withdrawal from the date their paid subscription begins. You can exercise this directly in the app via the 'Cancel & request refund' button on the Account page. A proportionate refund is issued for unused days.

Question 10

Is RiskNote available on mobile?

Accepted Answer

Yes. RiskNote is available as a native app for iOS and Android, with full feature parity with the web application.

Frequently asked questions